Strategy and Culture Coordinator

Inside the Role

This role serves as a key coordinator for the North America Strategy team, supporting strategic planning activities while leading employee engagement, culture, communication, and organizational effectiveness initiatives. Working under the guidance of the Strategy Specialist and Business Strategy Manager, the role helps ensure strategy, culture, and employee experience priorities are effectively communicated, organized, and executed. This role is best suited for candidates who have supported employee engagement programs, coordinated cross‑functional initiatives, prepared leadership materials, and managed recurring business operating routines.

Coordination and communication with Mexico and Canada.

We Take Care of Our Team

• annual bonus program
• 401kcompany contribution with company match up to 6% as well as non‑elective company contribution of3 - 7% depending on age
• starting at 4 weeks paid vacation
• 15 calendar holidays
• 8 weeks paid parental leave
• employee assistance program
• comprehensive healthcare plans and wellness programs
• onsite fitness (at some locations)
• tuition assistance and volunteer paid time off
• short-termand long-term disability plans

• Coordinate and help lead execution of employee engagement and culture initiatives across DTFS North America.
• Support development, communication, and continuous improvement of the DTFS Immersion Program.
• Manage culture core team activities, including planning meetings, tracking follow up and actions, and maintaining deliverables.
• Collect, organize, and summarize employee feedback, survey results, and engagement insights for leadership review.
• Track budget and actuals related to culture events.
• Prepare communications, presentations, and materials that support culture, engagement, and organizational effectiveness initiatives.
• Maintain culture and engagement calendars, roadmaps, action plans, and status reporting.
• Track participation, outcomes, and follow‑up actions associated with culture and engagement programs.

• Coordinate the Strategy team's operating cadence, including meeting preparation, agenda development, notes, action tracking, and follow‑up activities.
• Maintain strategy repositories, knowledge management resources, templates, and team collaboration tools.
• Support management of recurring planning routines, reporting activities, and governance processes.
• Organize and consolidate information from multiple stakeholders into clear and actionable materials.
• Assist in maintaining strategy documentation, planning materials, and initiative records.

• Develop presentations, newsletters, intranet content, and communication materials that support strategic priorities and employee engagement efforts.
• Create executive‑ready summaries, visualizations, and meeting materials for leadership reviews and workshops.
• Support preparation of content for town halls, leadership meetings, employee communications, and organizational updates.
• Help ensure consistency in messaging across strategy, culture, and organizational initiatives.

• Support initiatives focused on organizational effectiveness, employee experience, and cross‑functional collaboration.
• Track KPI’s/OPI’s and actions, milestones, and progress associated with employee engagement and organizational improvement initiatives.
• Assist in identifying opportunities to improve communication, knowledge sharing, and employee participation across the organization.
• Support special projects that contribute to DTFS North America's culture, engagement, and long‑term strategic objectives.

• Bachelor's degree in Business Administration, Communications,…