Administrative Analyst​/Specialist Exempt III

Administrative Analyst/Specialist Exempt III

Job no: 561153
Work type: Staff
Location: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

San Diego State University’s Information Technology Division is seeking an experienced Administrative Analyst/Specialist III to help lead complex business operations and strategic initiatives across the division. This senior-level role combines business operations, financial and cost recovery administration, project portfolio management, and process improvement to strengthen how IT resources, projects, and services are managed.

This position will serve as a key advisor and functional lead, translating complex operational and financial information into practical solutions, improving division-wide processes, and providing leadership with the insights needed to make informed decisions.

Key Responsibilities:

• Business Operations & Strategic Analysis
  • Lead complex division-wide business operations supporting financial management, procurement, reporting, and organizational effectiveness.
  • Analyze operational, financial, and organizational data to identify trends, risks, and opportunities and provide strategic recommendations to leadership.
  • Develop and improve policies, procedures, workflows, and business practices that strengthen efficiency, compliance, and accountability.
  • Provide functional leadership and coordinate priorities and workflows across administrative and operational functions.
• Lead project portfolio governance, reporting standards, metrics, and coordination across the Information Technology Division.
• Develop dashboards, reports, and executive-level analyses that provide visibility into projects, resources, risks, and operational priorities.
• Partner with technical and administrative teams to strengthen project tracking, communication, and accountability.
• Identify operational barriers and resource constraints and lead improvements that support successful division-wide initiatives.
• Financial & Cost Recovery Operations
  • Serve as the division’s subject matter expert for IT cost recovery, including billing methodologies, financial models, reporting, and business practices.
  • Coordinate billing and cost recovery activities across multiple services, funding sources, and campus stakeholders.
  • Analyze financial and service data, identify discrepancies and trends, and develop forecasts and reports to support decision-making.
  • Interpret CSU, campus, auxiliary, and financial requirements and translate them into effective operational practices.
• Process Improvement & Collaboration
  • Lead business process improvement initiatives through workflow analysis, systems evaluation, and operational redesign.
  • Collaborate with IT teams, campus departments, auxiliary organizations, and administrative partners on complex cross-functional initiatives.
  • Develop operational documentation, procedures, reporting tools, and training resources.

Why Join Us?

• Influence IT operations at scale - Help shape business practices and operational strategies that support technology services across SDSU.
• Turn insight into action - Use financial, operational, and project data to solve problems and inform leadership decisions.
• Lead meaningful improvements - Drive process, reporting, and workflow enhancements with impact across multiple IT functions.
• Work across the organization - Collaborate with technical teams, business professionals, campus partners, and leadership on complex initiatives that support the university.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here:
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Position Information

• This is a full-time (1.0 time-base), bnefits eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may…