E T Consultant – Agile Coach
Listed on 2026-09-12
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Business
Change Management, Business Analyst -
Management
Change Management, Business Analyst
E T Consultant – Agile Coach
DescriptionDo you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development.
With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:
Unit Context:The IT Transformation Management (TM) function enables ITS to deliver measurable business impact by strengthening how strategy, execution, and performance measurement connect across the organization. TM serves as an integrator across operating model priorities, ensuring ITS modernization efforts contribute to the World Bank Group’s Evolution Roadmap and are supported by clear outcomes, disciplined execution, and transparent performance reporting.
The Transformation Office plays a central role in elevating how ITS delivers value by evolving the IT operating model toward greater clarity of ownership, improved value flow, stronger governance, and measurable performance management. This work requires coordinated progress across nine interdependent operating model components:
Performance, Organizational Structure, Ways of Working, Tools/Assets, Places, Talent, Sourcing & Alliances, Decision Rights, and Financials.
This role supports transformation progress—ensuring ITS can continuously improve delivery outcomes while strengthening governance, workforce readiness, and enterprise-wide operating model maturity over time.
Duties and ResponsibilitiesA. Agile Ways of Working Enablement & Delivery Coaching
- Coach teams and leaders across ITS in adopting and strengthening Agile ways of working, including Scrum, Kanban, and other fit-for-purpose frameworks, adapting practices to team context and maturity.
- Facilitate working sessions, team workshops, and leadership discussions to help teams clarify goals, improve collaboration, and accelerate delivery outcomes.
- Support teams in establishing effective backlog management, prioritization, and flow practices that improve transparency and predictability.
- Identify delivery bottlenecks, coordination challenges, and workflow inefficiencies, and work with teams to implement practical improvements.
- Encourage a culture of continuous improvement, helping teams reflect on outcomes and evolve their practices over time.
- Support teams in defining clear roles, responsibilities, and ownership models to improve accountability and reduce friction in day-to-day delivery.
- Help teams strengthen collaboration across functions and reduce handoffs that slow down delivery.
- Facilitate structured conversations that help teams align on ways of working, priorities, and expectations.
- Identify areas where organizational structures, processes, or practices create barriers to effective teamwork and propose improvements.
- Support teams in…
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