Commission Analyst, Business

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminate based onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status,or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidatesthatwillcontribute to the diversification and enrichment of ideas and perspectives atAHEAD.

AHEAD is seeking a Commission Analyst to join the Insights team under Jason Jewell. This role will serve as a key business partner across Regional EVPs, Managing Directors, the Commission team, and the Enterprise Data Analytics team. The Commission Analyst will act as the connective tissue between stakeholders, helping ensure commission data is accurate, issues are resolved quickly, and reporting is translated into clear business insights and actions.

This person will need a strong understanding of sales commissions, excellent judgment in managing sensitive issues, and the ability to work across multiple systems and teams. The ideal candidate combines analytical rigor with strong communication, conflict resolution, and problem-solving skills. They are comfortable troubleshooting commission-related questions, navigating data across Salesforce, Power BI, and Xactly, and identifying opportunities to automate workflows through AI-enabled tools.

• Serve as a primary point of coordination for commission-related questions, disputes, and troubleshooting

• Investigate commission issues by reviewing source data, plan logic, transaction history, and reporting outputs

• Partner with Regional EVPs, MDs, and the Commission team to resolve discrepancies in a timely and professional manner

• Helpidentifyroot causes of recurring commission issues and recommend process improvements to reduce future exceptions

• Support accurate interpretation of commission plans, crediting rules, and payout logic

• Act as the connective link between business leaders, the Commission team, and Enterprise Data Analytics

• Translate stakeholder questions into clear analytical requirements and actionable next steps

• Facilitate alignment across teams when issues involve multiple systems, owners, or points of view

• Use strong communication and conflict resolution skills to de-escalate sensitive situations and drive productive outcomes

• Build credibility with field leadership by providing responsive, thoughtful, and data-backed support

• Leverage Salesforce, Power BI, and Xactly (or similar commission tool) to analyze commission-related data and explain outcomes to stakeholders

• Validate commission-related reporting and help ensure consistency between operational systems and downstream reporting

• Monitor trends, anomalies, and exceptions that may impact payouts, reporting accuracy, or stakeholder confidence

• Partner with Enterprise Data Analytics to improve visibility into commissions, credits, and related performance metrics

• Document business rules, recurring issues, and resolution patterns to improve organizational knowledge

• Identify opportunities to streamline commission workflows, issue tracking, and stakeholder communication

• Leverage AI tools to support automation, investigation, summarization, and process efficiency

• Help design repeatable processes that reduce manual effort and improve response times

• Contribute to ongoing enhancement of commission-related analytics, governance, and operating rhythms

• 3+ years of experience in commissions, sales operations, revenue operations, finance analytics, or a related analytical role

• Strong understanding of…