Product Manager - Sustainability

Since 2003, Entrata has evolved from a visionary, student‑led startup into a global leader in AI‑driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting‑edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high‑velocity innovation.

Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

The Product Manager - Sustainability contributes to the development and execution of product direction within utilities by applying intermediate knowledge of product management principles, company processes, and customer needs. This role creates value by transforming building energy and utility data into sustainability outcomes.

The position participates in strategic and operational product activities, ensuring alignment between customer requirements, cross‑functional partners, and the product roadmap. Working on moderately complex challenges, such as Building Performance Standards (BPS) and ESG metric verification, the Product Manager applies guidelines and best practices to develop solutions that support Entrata’s product objectives.

• Supports the development of long‑term product strategy and vision by providing analysis, research, and input based on customer feedback, market trends, and internal priorities.
• Contributes to the creation of product value statements, product performance metrics, and feedback loops to monitor customer satisfaction.
• Participates in executing market validation activities for released epics, including customer conversations, interviews, and research.
• Assists in defining and prioritizing the product backlog, ensuring alignment with broader product strategy and guiding documents.
• Drafts and contributes to epics, user stories, and detailed requirements for product updates and projects.
• Supports product strategy and roadmap discussions by preparing materials, articulating key findings, and offering recommendations.
• Collaborates with cross‑functional partners across Product, Engineering, Marketing, Sales, and Services to support the delivery of product updates and go‑to‑market activities.
• Provides product information and training support to Sales and Services teams as needed.
• Assists in reviewing feature requests and evaluating viability, scope, and alignment with product goals.
• Contributes to implementation process improvements in coordination with Services.
• Leverages AI‑augmented capabilities to enhance research, drafting, analysis, and workflow efficiency across product processes.
• Designs and applies structured, multi‑step prompting to support product research, requirement generation, competitive analysis, and cross‑functional communication.
• Supports the integration of AI tooling, workflow automation, and agent‑based systems to improve product delivery, reduce manual effort, and enhance team throughput.
• Participates in evaluating the performance of AI‑driven processes or outputs by identifying drift, hallucinations, inefficiencies, or bias and recommending prompt or workflow adjustments.

• 2+ years of experience in product management or related roles within the software industry.
• Conducts research, analysis, and…