Lead, Product Management

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Position Overview

We are seeking a highly skilled and experienced Product Owner with strong domain expertise to drive product strategy, requirements, design, and innovation for solutions serving business stakeholders across Royal Caribbean Group. Reporting to the Senior Product Manager, this role is responsible for owning one or more critical products and/or product components from inception through delivery.

The ideal candidate will work closely with business stakeholders, cross-functional Product Owners, Architects, and Engineers to define product vision, prioritize requirements, and ensure successful execution. This role requires strong leadership, collaboration, organizational, and communication skills, along with the ability to thrive in a fast-paced, matrixed environment.

Key Responsibilities

• Lead product definition activities in partnership with business stakeholders and internal teams.
• Leverage industry expertise and domain knowledge to identify innovative and differentiating product features.
• Define and contribute to the Minimum Viable Product (MVP) aligned with business objectives and strategic goals.
• Champion the product vision and roadmap throughout the product lifecycle.
• Advocate for customer and business needs in all product decisions.
• Create, manage, prioritize, and maintain the product backlog.
• Develop and oversee product requirements documentation, user stories, and acceptance criteria.
• Collaborate with engineering teams to clarify requirements and address technical trade-offs.
• Ensure features are prioritized based on business value, customer impact, and organizational goals.

Stakeholder Collaboration

• Partner with business stakeholders, architects, engineers, designers, and other Product Owners to define and deliver solutions.
• Facilitate discussions on medium to complex business challenges and drive alignment among stakeholders.
• Communicate planned functionality, product enhancements, and delivery progress effectively.
• Stay current with industry, market, and operational trends.
• Identify opportunities for product enhancements and process improvements.
• Gather feedback from users, stakeholders, and competitive market analysis to inform product decisions.
• Drive continuous improvement of product management, testing, and delivery processes.

Operational Excellence

• Manage multiple concurrent initiatives while meeting deadlines and maintaining quality standards.
• Adapt effectively to changing priorities within a dynamic, fast-paced environment.
• Perform additional duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field; equivalent experience considered.
• 5+ years of experience in Product Ownership, Product Management, Product Definition, or related discipline.
• Experience working in Agile/Scrum environments.
• Strong understanding of software development lifecycle (SDLC).
• Proven experience collaborating with cross-functional technical and business teams.
• Experience with backlog management tools such as Jira, or similar platforms.

Customer Empathy

• Maintains a customer-first mindset in product strategy and decision-making.
• Connects customer needs to measurable business outcomes.
• Champions customer-focused innovation and continuous improvement.

Product Health & Quality

• Establishes and promotes best practices for product development and governance.
• Ensures successful implementation and ongoing improvement of product processes.
• Drives quality, testing, and operational excellence initiatives.

Software Product Management

• Leads product visioning, planning, prioritization, and execution.
• Serves as a trusted expert and advocate for assigned products.
• Drives development of…