Director of Business Transformation

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35895

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team.

We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office.

Applicants beyond fifty (50) miles may still be considered.

The Director of Business Transformation serves as a strategic partner to business and technology leaders, driving transformation initiatives that deliver measurable business outcomes. This role is responsible for identifying, shaping, and influencing business solutions through a deep understanding of insurance operations, business strategy, and organizational goals.

As a key leader supporting Farmers' multi-year Business Insurance modernization journey, including the implementation of Guidewire, this individual will lead complex business transformation efforts, facilitate executive decision-making, and ensure alignment across business and technology stakeholders. The role requires a strong combination of business insurance expertise, operations knowledge, strategic thinking, change leadership, and project execution capabilities.

• Lead large-scale business transformation initiatives supporting Farmers' Business Insurance modernization and Guidewire implementation roadmap.
• Advance Business Architecture practices through governance, prioritization, and helping to bridge from strategy to adoption.
• Serve as the primary liaison between business and technology teams, ensuring alignment on objectives, requirements, priorities, and desired outcomes.
• Partner with senior leaders across Business Insurance, Product, Underwriting, Operations, IT, Risk, Compliance, HR, Finance, and other business functions to drive strategic initiatives and remove organizational barriers.
• Facilitate Business Insurance-wide discussions, challenge assumptions, and influence decision-making to achieve optimal business outcomes.
• Lead business case development, including cost-benefit analysis, risk assessments, impact analysis, and implementation planning.
• Drive business requirements gathering and process improvement efforts through workshops, stakeholder engagement, and business modeling techniques.
• Maintain an end-to-end view of systems, processes, and dependencies to assess impacts and identify opportunities for optimization.
• Develop executive-level presentations and recommendations to secure approvals, funding, strategic direction, and organizational alignment.
• Coordinate cross-functional stakeholders to ensure successful execution of…