Regulatory Change Management; RCM) Operational Readiness Support Analyst

Regulatory Change Management (RCM) Operational Readiness Support Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Regulatory Change Management (RCM) Operational Readiness Support Analyst to join our team in Warren, New Jersey (US-NJ), United States (US).

Job Description -Regulatory Change Management (RCM) Operational Readiness Support Analyst

Day to Day job Duties: (what this person will do on a daily/weekly basis)

• Support the design, documentation, and implementation of Regulatory Change Management (RCM) operating processes to ensure operational readiness and successful transition to Business as Usual (BAU).
• Develop and maintain RCM documentation, including policies, procedures, operating models, standards, process flows, controls, and supporting governance artifacts.
• Create training materials, user guides, communications, and knowledge transfer documentation to support stakeholder adoption and platform onboarding.
• Assist in operational readiness assessments, process reviews, and gap analyses to ensure governance, controls, and operating procedures are fully established prior to go-live.
• Support change enablement activities, including stakeholder engagement, training coordination, and readiness tracking across impacted business functions.
• Partner with Compliance, Legal, Risk, Operations, and Technology teams to translate regulatory requirements and target operating models into executable business processes.
• Support implementation, go-live planning, and post-go-live stabilization activities for RCM processes, tools, and governance frameworks.
• Coordinate with external vendors and internal stakeholders to ensure process documentation, workflows, system functionality, and operating procedures are aligned.
• Monitor and track documentation updates, governance requirements, action items, and readiness milestones to support program objectives.
• Contribute to the development of auditable and sustainable RCM processes that support regulatory compliance, governance oversight, and operational effectiveness.

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

• Minimum 3+ years of experience in Regulatory Change Management, Compliance Operations, Risk Management, Governance, or related regulatory programs.
• Minimum 3+ years of experience creating and maintaining business documentation, including policies, procedures, operating models, process maps, and training materials.
• Experience supporting operational readiness, business process implementation, change management, or BAU transition activities.
• Strong understanding of regulatory compliance frameworks, governance structures, and operational control environments.
• Experience working with cross-functional stakeholders including Compliance, Legal, Risk, Operations, and Technology teams.
• Strong business writing, documentation, and communication skills with the ability to translate complex regulatory and operational requirements into clear, user-friendly documentation.
• Experience supporting platform onboarding, user training, process adoption, and change enablement initiatives.
• Knowledge of process improvement methodologies, workflow documentation, and operational controls.
• Strong organizational skills with the ability to manage multiple deliverables, timelines, and stakeholder expectations.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Visio or other process-mapping tools.

Travel: This position may require occasional travel for stakeholder meetings, workshops, training sessions, and program-related activities.

Degree: Bache…