Professional, HPS Account Manager II

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Date:
Aug 25, 2026

Location:

Any city, TX, US, 99999

Work Mode:
Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

As a Client Engagement Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

This position is responsible for the engagement of several clients, including a top 10 client. Responsible for managing the client contract, relationship management, and ensuring that Gainwell operations perform according to contractual commitments. The Client Manager is also responsible for revenue generating activities and upselling new services to existing clients to achieve contract and corporate financial goals.

• Prepares & monitors budget and revenue expectations for assigned client(s).
• Works with client(s) to develop project approach and implementation plans.
• Oversees development and implementation.
• Reportsto Client engagement leadership on progress toward strategic client growth and business goals.
• Communicates/interfaces regularly with client(s).
• Creates agendas and provides recaps for all client touchpoints.
• Directs Gainwell contract operations to ensure successful delivery of services to client(s).
• Identifies and continuallyseeksnew sources of revenue.
• Builds relationships with internal and external staff to ensure client expectations arebeing metor exceeded.
• Manages client relationship; responsible for ensuring client satisfaction.
• Supports sales opportunities andassiststhe client engagement team with successfulcloseof sale (including proposal development process).
• Monitors state legislative, regulatory, and competitive environment and alerts engagement to risks and opportunities.
• Supports collaboration between client engagement team, internaldepartmentsand operations staff.
• Ensurestimelydeliverables are sent toclient,examples include:solutiondeliverablefiles, reporting, invoices and backing detail, etc.

Bachelor's degree and 3+ years of relevant professional experience, OR in lieu of a bachelor's degree, 7+ years of relevant work experience

Preferred experience in one or more of the following areas:

• Health insurance
• Client services and/or business-to-business (B2B) environments
• Healthcare policy
• Highly regulated industries with significant compliance requirements (e.g., finance)
• Large client relationship or account management

• Remote opportunity with the potential for quarterly travel.
• Applications will be accepted until August 21, 2026.

The pay range for this position is $49,500.00-$70,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work ’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.

We also have a variety of leadership and technical…