Senior Product Manager

Location: Camas, WA / Hybrid
Department: Product
Reports To: Founder & CEO / Executive Leadership

Employment Type: Full-Time
Compensation: Competitive salary based on experience
Benefits: Healthcare benefits and a company-sponsored 401(k) retirement plan

Synkwise is a rapidly growing healthcare SaaS company dedicated to improving how residential long-term care providers operate and deliver care. Our platform helps adult family homes, assisted living communities, memory care providers, and other residential care organizations simplify daily operations, strengthen compliance, reduce administrative burden, and improve care quality.

We are building a mission-driven company grounded in integrity, innovation, accountability, thoughtful product design, and exceptional customer experience.

As Synkwise continues to grow nationally and expand our platform’s capabilities, we are looking for an experienced product leader to help us accelerate our offering.

Synkwise is hiring a full-time Senior Product Manager to help shape and guide the continued evolution of our platform. This is a highly cross-functional and hands-on role for someone who can move comfortably between product strategy, customer needs, UI/UX, business requirements, technical specs, and engineering execution.

We are looking for a strong product thinker and operator who can understand a real-world problem, translate the solution into clear requirements, and work closely with design and engineering to carry it through release.

The right candidate will understand that great product management starts with understanding the user, use case, and underlying problem, not simply implementing feature requests.

• Lead product initiatives from early discovery through design, development, testing, and release
• Keep Jira fully functioning and moving…enough said
• Turn complex customer and business problems into clear epics, workflows, and actionable requirements
• Understand who we're building for and keep their real-world needs at the center of product decisions
• Partner closely with design and engineering to create intuitive, consistent, and scalable product experiences
• Spot unclear requirements, unnecessary complexity, and potential usability issues before they reach development
• Bring structure and momentum to backlog refinement, sprint planning, product reviews, and retrospectives
• Gather insights from customers and teams across Customer Success, Sales, Clinical, Compliance, and Engineering
• Evaluate opportunities based on customer impact, feasibility, and long-term strategic value
• Create practical SOPs and product documentation that people can actually understand and use
• Write clear, customer-friendly release notes that explain what changed and why it matters

We believe AI is changing how great products are imagined, tested, and built. We're looking for someone who is excited to help us take advantage of that shift.

You'll use tools like ChatGPT, Claude, Figma, Jira, Git Hub, and AI-assisted prototyping platforms to explore ideas, sharpen requirements, accelerate research, and collaborate more effectively with design and engineering.

You don't need to be an expert in every tool. You do need to be curious and willing to experiment with better ways of working.

Most importantly, we believe AI should strengthen human judgment, not replace it. Great product development still begins with understanding customers, asking the right questions, challenging assumptions, and knowing which problems are truly worth solving.

We're looking for an experienced product leader who can understand complex problems, bring clarity to competing priorities, and help teams build software that people…