After Sales And Service Supervisor

• Job Type : Permanent contract | Full-time
• City : Millville
• Working place (Linked In) : #LI-Onsite
• Minimum annual compensation : 60000
• Maximum annual compensation : 65000

Join Groupe SEB and contribute to better living around the world!

As a global reference in small domestic and professional equipment, we make a real impact through our 45 iconic brands – Tefal, Seb, Rowenta, Moulinex, Krups, and many more – present in over 150 countries. Every second, 13 products are sold, manufactured in our 50 industrial and logistic sites.

Our success relies on the diversity of talents, the richness of individual journeys, and an inclusive and respectful work environment. We are firmly committed to fighting all forms of discrimination. If you have a disability, we are here to listen and adapt your recruitment journey.

Background & Purpose of the Job:

The After Sales & Service Supervisor or CSS Operations Supervisor is to assist the operations manager with all CSS operations relating to product returns processing, planning & supply, product salvage, and quality feedback.

The main objectives of this position are:

Effectively managing all floor operations, planning, and supply

Maintaining a minimum 100% efficiency

Achieving maximum product salvage from returns and recycling of scrap

Accurate testing of returns and recording of fault codes

Controlling WIP inventory and general inventory accuracy

Identifying product quality issues for improvement

Generating reports as needed

Who You Are &

What You’ll Do:

Plan and efficiently execute daily work activities

Help manage and control SLOB inventory

Assure the quality and accuracy of all work activities

Maintain inventory accuracy and an appropriate level of WIP inventory

Managing and training employees

Promote and implement continuous improvement

Assure that all paperwork is correctly filled out and submitted to the office for data entry

Enforcing discipline and safety on the floor

Achieving good employee relations

Identifying product quality issues

Develop and promote continual improvement by maintaining compliance with quality, safety, and environmental certifications.

Communication activities and regular data to the CSS Operations Manager

Supervise activities in the absence of the manager

What You’ll Need to Succeed:

Work Experience

Previous Supervisory experience in a manufacturing setting. Previous planning and or MRP experience. MS Office/PC proficiency

Education:

Post High School Degree in a related area (or proven job experience)

Personal characteristics:

Responsible;
People oriented;
Team player;
Leader;
Organized;
Dependable;
Decisive;
Motivated;
Proactive;
Problem solving skills;
Technical aptitude

Additional / Optional

Skills:

Bilingual Spanish a plus. Warehouse Management System experience. Certified forklift driver.

You will receive a competitive salary that recognizes your expertise and contribution to the team. In addition, we offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Flexible work arrangements
• Continuing education opportunities
• Employee discounts on company products/services
• Wellness incentives
• Casual dress code
• Positive work culture that values work-life balance

Salary Range: $60,000 to $65,000 commensurate with experience.

#LI-Hybrid
#LI-BA1

Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. For more information, please see “Know Your Rights:
Workplace Discrimination is Illegal” Poster

• If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact
• Groupe SEB invites any applicant and/or employee to review the Company’s written Affidabve Action Plan. This plan is available for inspection upon request by contacting