Admissions Advisor Santa Monica, CA
Listed on 2026-09-25
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Business
CRM Systems & Management
Location: Northern
About the Position
Meridian University is seeking a thoughtful, relationship-driven team member to guide prospective students through the admissions process. In this role, you will build genuine connections with prospective postgraduate professionals seeking a transformative education — listening carefully, asking good questions, and helping each person understand whether Meridian is the right fit for them.
The Meridian curriculum is innovative, experiential, and transformative — designed for master's and doctoral students engaged in fields such as coaching, psychotherapy, organizational development, social healing, social entrepreneurship, and transformative leadership.
Key ResponsibilitiesRelationship & Prospect Development
- Build authentic, sustained relationships with prospective students — in person, by phone, and globally
- Facilitate live informational sessions that help prospective students understand admissions pathways, requirements, and next steps
- Guide applicants through the decision-making process with individualized attention and care
- Nurture a pipeline of prospective students with consistent, thoughtful follow-through
Applicant Support
- Support applicants through form submissions, document completion, and application requirements
- Serve as a responsive, knowledgeable point of contact throughout the application process
- Maintain a deep and current understanding of Meridian's programs, concentrations, and admissions criteria
Operations & Collaboration
- Maintain accurate records and process integrity using Salesforce and internal workflows
- Contribute to team processes and cross-domain initiatives with reliability and ownership
- Provide support across departments and facilities as needed
Mindset & Approach
- Relational — You are genuinely interested in people. You listen well, ask thoughtful questions, and make prospective students feel heard — not managed.
- Ownership — You follow through. You manage your own pipeline, keep your commitments, and don't wait to be asked before closing a loop.
- Mission-aligned — You understand what Meridian is and what it isn't. You represent it honestly, and you care whether the students you admit are truly the right fit.
- Adaptable — You are comfortable with a role that evolves. Priorities shift, processes improve, and new needs emerge — you move with that rather than against it.
- Bachelor's degree or higher
- Strong alignment with Meridian's curriculum, mission, and values
- Experience providing individualized guidance toward meaningful decisions — not just customer service
- Genuine comfort in relational, one-on-one conversations, including with people navigating significant life choices
- Excellent written and verbal communication skills
- Self-management capabilities: reliable follow-through, organized pipeline management, and proactive communication
- Background in psychology, education, coaching, or a related field
- Experience in an admissions, advising, or student-facing role
- Familiarity with Salesforce or a comparable CRM
- Familiarity with Microsoft 365 (Outlook, SharePoint, Teams, etc.)
- Experience working in a fast-moving, startup-style environment
Success in this role requires genuine embodiment of Meridian's core values:
Humility, Kindness, Self-Management, Engagement, Productivity, Accountability, and Innovation. Team members at Meridian are self-starters who manage their responsibilities well, work with a focus on accountability, and continually look to improve the processes they are responsible for.
This full-time position is based at Meridian University's Los Angeles Campus (LAC), located in Santa Monica, CA, and it is required to be performed on-site. Given the…
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