Senior Product Manager, AI​/ML

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Senior Product Manager is responsible for managing key partner and platform integration products within the business unit product portfolio. This role is responsible for managing inputs from external and internal stakeholders, product planning, managing platform dependencies, leading cross functional teams for release and go-to-market plans and activities, enhancing and differentiating product within our core markets to best position the products within our markets and the competitive landscape.

Interfaces with engineering, operations and sales to develop new products and enhance existing products.

• Define and drive the product strategy and roadmap for AI/ML-powered features, partnering with AI/ML Engineering & Data Science and to translate business problems into AI/ML use cases (e.g., predictive models, NLP, GenAI/LLM-based capabilities).

• Own the AI product lifecycle — problem framing, model evaluation criteria, data requirements, responsible AI/bias review, and go-to-market — in collaboration with Data Science, Engineering, and Legal/Compliance.

• Define success metrics and KPIs for AI/ML features (accuracy, precision/recall, latency, adoption, business ROI) and monitor post-launch model performance in partnership with Data Science.

• Champion responsible AI practices — data privacy, explainability, bias mitigation, and regulatory compliance (e.g., HIPAA) — in product design.

• Develop business cases to justify investment required to build, partner or buy.

• Be the trusted thought leader for your product area; being the ‘voice of the market/customer’ within Inovalon and externally with customer interactions and events.

• Build and maintain roadmap for products and work with cross-functional teams to deliver a unified product plan to the market.

• Work with Marketing and Sales to define the go-to-market strategy, product positioning, and pricing strategies.

• Develop, drive and coordinate complex product priorities in a fast-paced environment with intra-team and inter-team dependencies.

• Develop and implement a company-wide commercialization and launch plan for the products within the product line, working with all departments and the Product PMO to execute.

• Translate product strategy into requirements and prototypes, and then work with architects, developers and customers to implement these features.

• Serve as a product evangelist with Marketing, Sales, and the go-to-market organization to confirm the vision, roadmap and best practices are understood.

• Analyze and manage to product metrics/KPI’s that inform the success of your products in the market.

• Maintain compliance with lnovalon's policies, procedures and mission statement.

• Adhere to all confidentiality and HIPAA requirements as outlined within lnovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving…