Analyst, VBC Market Operations

Responsibilities

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

SUMMARY

The Analyst, VBC Market Operations is responsible for supporting the day-to-day performance of US Renal Care's value-based care programs. This role supports regional operational and clinical teams by driving account management, operational performance, and strategic initiatives. The Analyst collaborates across clinical, analytics, and market operations teams to execute strategies that improve clinical outcomes and reduce costs. Key responsibilities include project management, data management and analysis, support for stakeholder communication, and ensuring quality deliverables.

The Analyst must excel in fast-paced, dynamic environments and work effectively with internal and external stakeholders.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

Overall

• Develop expertise in different components of Kidneylink value-based care programs: medical cost reduction and clinical workflows, risk adjustment, quality initiatives, alignment growth
• Support cross-functional projects related to value-based care, performance optimization, and quality improvement, and collaborate with Kidneylink departments to ensure successful project execution.

Project Management

• Develop, refine, and implement project management tools and documentation, including project plans, tracking tools, implementation plans, training materials, and communications protocols. Example: supports and tracks internal IDT calls, OS - CVC calls, facility engagement
• Provides support for creation of internal and external documents: including data analysis and insights, agendas and minutes, tracking actions in between meetings. Develop Excel reports and PowerPoint presentations to drive internal and partner discussions.

• Collaborate with other Kidneylink teams (Clinical Operations, Operational Excellence, analytics, technology) to document workflows, support tool development, and drive initiatives.

Analysis and data insights

• Analyze data to track patient progress and drive insights
• Develop actionable insights for clinical and operational teams and help identify opportunities to take performance to the next level

• Work with analytics, technology and care teams to understand new workflows and tools

• Monitor KPIs and organizational progress, developing additional tools and reports as needed.

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

• Bachelor's degree required
• Minimum of 2-3 years of experience in health care, preferred experience within PMO management
• Management consulting, process improvement or Project Management Professional Certification (PMP), highly desired
• Experience in a start-up environment preferred
• Experience with value-based care programs preferred
• Experience managing physician relationships preferred

• Experience using MS Office, project management software and tools (MS Project, , Gantt Charts, Smartsheet, MS Excel, MS PowerPoint, MS Visio, and MS Word)
• Some travel expected (