Revenue Operations Manager Los Angeles, CA

Luminate is the entertainment industry’s preeminent data and insights partner, serving as the single source of truth for record labels, film studios, talent agencies, and every part of the music and entertainment ecosystem. By aggregating data from over 500 verified sources, Luminate provides customers with the objective validation needed to make critical business decisions and track global market share. While its data famously fuels the Billboard Charts and the Variety Streaming Originals Charts, Luminate’s primary mission is to empower the entertainment industry with essential, accurate and objective data.

Luminate Data is looking for a Revenue Operations Manager to bring order, insight, and speed to how our go-to-market teams work. You'll own the systems, data, and processes that connect Sales, Marketing, and Customer Success, making sure the revenue engine runs on clean data, sound process, and reliable reporting. This is an individual-contributor role for someone who's energized by solving operational problems and translating messy reality into scalable systems.

• Own and administer our GTM tech stack (Salesforce, Churn Zero, Linked In Sales Navigator, Salesloft, Clay, and Zoom Info) supporting the full sales org's configuration, data hygiene, workflows, and integrations
• Identify and implement at least 3–4 AI/automation initiatives per year that measurably cut manual work (e.g., deal qualification, data entry, routine reporting) by 20%+ in affected workflows
• Maintain CRM data quality at a 95%+ accuracy/completeness standard through recurring audits, deduplication, and enrichment
• Manage the GTM systems roadmap by evaluating, piloting, and rolling out new capabilities as the team scales

• Build and maintain dashboards and reports that give leadership a clear, accurate, real-time view of pipeline, forecast, and revenue performance
• Turn large, messy data sets into clear, actionable insights that shape GTM strategy and decision-making
• Run monthly and quarterly reporting cycles, including pipeline reviews and board-level metrics
• Present findings, recommendations, and performance updates to groups including executive leadership

• Design and document processes for lead routing, opportunity management, quoting, and the deal desk
• Partner with Sales, Marketing, and Customer Success leaders to identify bottlenecks and implement fixes that improve funnel conversion and rep productivity

• Co-lead the annual operating plan (AOP) process, partnering with Finance and Sales leadership to build revenue targets, growth drivers, headcount assumptions, and capacity models
• Support territory planning, quota setting, and sales compensation calculations
• Maintain rep-level quota and territory documentation, updating it as the org and market evolve

• At least 3–5 years of experience in revenue operations, sales operations, or a related analytics/systems role, ideally at a B2B SaaS or data company
• Hands-on experience with Salesforce and tools like Linked In Sales Navigator, Churn Zero, Salesloft, Clay, and Zoom Info
• Strong Excel/Sheets skills, with a genuinely analytical mindset. Comfortable taking large data sets and distilling them into clear, actionable insights
• Comfortable using AI tools and automation to improve process efficiency, not just doing things the old way
• Confident presenting to groups, including executives, and translating data into a clear narrative for non-technical audiences
• A track record of building or improving processes in a fast-moving, resource-constrained environment
• A bias toward action and ownership; comfortable…