Table Games Administrator; Horseshoe Bossier

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WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Table Games Administrator directs the day-to-day administrative activities of Table Games. Responsible for monitoring these operations to ensure high standards of product quality and delivery. Also is involved with other operational departments including but not limited to Slots & Beverage as well as Marketing.

• Keep up with scheduling and PTO needs for all sub-departments.
• Help with coordination of special events or tournaments on an as-needed basis
• Keying all entries related to Customer Service for all sub departments
• Handles check requests and forecasting for departments.
• Knows inner-workings of XTCM, Ariba, P-card and any other bill-related systems.
• Handles all processing for new employees e.g. access requests
• Develop and maintain relationships with key people in all departments
• Representative files and makes sound comping decisions on behalf of property leadership.
• Greets customers casino on an as-needed basis
• Is able to order for the department using any purchasing system (Stratton Warren, Ariba, etc)
• Handle pick-up and delivery of daily mail for the department.
• Decrement correctly any Paid outs according to department standards.
• Redeem any offers in WINET that are issued on Paid Out but have an associated offer.
• Ensure that the correct CMS outlets are used for each paid out.
• Coordinate cross-property reservations, air travel, ground transportation, event and restaurant reservations; manage hotel reservation and arrival reports for individual and group visitation; coordinate check cashing approval process; maintain VIP files.
• Proactively communicates to property leadership in a professional and thorough fashion at all times.
• Assists in making sound comping decisions on behalf of leadership team in their absence.
• Disseminates all related information regarding customer arrival and related programs to all departments.

Responsible for tracking and filing all clock out error violations.

Assist with tracking of all Attendance.

Purchases and maintain an appropriate level of office supplies.

Oversees on-boarding of new hires and assists with training.

Submits tickets to IT or Facilities as needed.

Keeps record of all current employees; maintain records of new hires, resignations, terminations etc.

Maintains up to date employee contact lists

Answers and screens telephone calls and refer inquiries to other areas.

Maintains a record of important phone calls.

Proofread and verify all documents produced.

Collect data and assist in preparing reports.

Maintain a current set of records and files.

• Adjusts to new duties as necessary

Undergraduate degree is preferred.

Minimum ten (10) diverse business experience with significant administrative responsibilities in gaming, entertainment, hospitality, or a major corporation with multiple units and locations.

Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.

In depth knowledge of…