Chief of Staff, Enterprise AI

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

Responsibilities

• Strategic Planning & Executive Advisory
• Partner with the CAIO to define and communicate the enterprise AI strategy, priorities, and investment roadmap, connecting internal transformation with Equinix’s broader AI business and ecosystem strategy
• Develop decision briefs with clear recommendations, alternatives, financial implications, and risks. Provide candid advice and test the assumptions behind major proposals
• Assess emerging AI capabilities, competitors, and partnerships, distinguishing developments that warrant action from those that warrant monitoring
• Lead strategic initiatives and special projects from problem definition through delivery, establishing ownership and transitioning ongoing responsibilities to the appropriate teams
• Business Operations & Execution
• Own the AI leadership team’s operating rhythm, including planning, portfolio reviews, leadership meetings, and offsites. Structure forums around decisions, with clear owners, deadlines, and follow-through
• Drive portfolio visibility across priorities, dependencies, investment, and results. Work with Finance and business owners to validate value assumptions and distinguish realized benefits from forecasts
• Coordinate budget and workforce planning with Finance and HR. Surface resource trade-offs and recommend where to accelerate, adjust, or stop investment
• Resolve execution barriers with accountable leaders and elevate material risks early, with options and a recommended course of action
• Represent the CAIO as delegated, exercising judgment within agreed decision rights and keeping the CAIO informed of consequential commitments
• Cross-Functional Alignment & Stakeholder Engagement
• Build trusted partnerships with executive leaders, Chiefs of Staff, and business owners to secure sponsorship and drive enterprise AI adoption and value realization
• Resolve cross-functional dependencies and competing priorities. Make ownership explicit and address difficult issues directly and constructively
• Lead preparation of Board and executive materials, decision memos, and organizational communications, translating technical detail into clear business implications and specific asks
• Prepare the CAIO for customer, partner, and industry engagements. Define the purpose of each engagement and drive follow-through, aligning external messaging with Communications and Marketing
• Organizational Effectiveness & Transformation
• Partner with the AI leadership team and HR on operating model evolution, workforce priorities, and leadership development. Identify capability gaps and clarify responsibilities as the organization scales
• Coordinate with AI governance, Security, Legal, and other control functions to bring responsible AI requirements and unresolved risk decisions into portfolio planning and executive reviews
• Advance AI fluency and change initiatives with business leaders, using adoption and outcome evidence to identify what needs to change
• Improve how the organization works through simple processes and practical use of AI, reducing manual reporting and unnecessary meetings. Model a culture of High Standard, Low Bureaucracy, Zero Blame

Requirements

• Knowledge & Experience
• 10+ years of experience in strategy, business operations, consulting, Chief of Staff, product, data, AI, or related leadership roles, with demonstrated ownership of execution and business results
• Strong understanding of enterprise AI and technology operating models, including generative AI, agents, shared platforms, adoption barriers, and AI economics and risk. Able to engage credibly with technical and business leaders
• Proven experience…