Coordinator, Education & Pro

About Charlotte Tilbury Beauty

Founded in 2013 byworld‑renowned makeup artist and beauty entrepreneur Charlotte TilburyCBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With oureasy‑to‑use,easy‑to‑choose,easy‑to‑gifticons,we’vebecome one of the most talked‑about beautybrands on the planet - and the magic is only growing.

Today,we’rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices workhand‑in‑handto shape the Charlotte Tilbury experience
-from the glamour of London and the style capitals of Europe,to the energy of the Americas, the vibrant beauty hubs of the Middle East and thefast‑growing innovation centres across APAC. Every region brings its own sparkle,culture and community, creating the unmistakable magic of Team Tilbury.

We’rebold.

We’redisruptive.

We’repowered by creativity,innovationandindustry‑leading tech. And as we continue to break records across countries,channels and categories,we’relooking for extraordinary talent to join us.

The NA Field Education & Pro Coordinator supports the VP, of Education, Pro & Global Specialty retailers with a dotted line to the Director of Education. This individual is the central role in supporting the day-to‑day operations of the Education and Pro Artistry teams including all training programs, field resources, travel & governance of all SharePoint libraries & digital tools. This role brings strong organization, proactive communication, sound judgement, and adaptability to support the teams success across North America.

The ideal candidate loves and thrives in a fast paced environment, anticipates needs, and approaches their work with a high level of ownership, attention to detail and confidentiality.

• New Hires/Leavers
• Owns ordering and shipping all field supplies for Field (luggage, kit stock, luggage organizer etc.). Works with Sales Coordinator to procure any necessary information.
• Owns booking and arrangement of payment for any Field travel if needed in advance of new hire receiving corporate credit card in partnership with Sales Coordinator
• HR
• Assist with Magic Office projects that pertain to Field (ie: recognition programs or brand initiatives)
• Maintain Education and Pro Product Closets
• Meetings/Calendar Management:
• Schedule meetings on behalf of Director of Education & VP and maintain recurrences
• Send and maintain calendar invites for all key large-scale training dates, activities, events, NSOs, promotions, and due dates
• Record and circulate meeting notes and actionable next steps for Edu and Pro calls
• Training and Event Support:
• Retailer virtual training support
• Model booking & supply/ gratis logistics
• LMS (E-Learning Platform)
• Weekly % completion recaps to ATs and REMs
• Push modules to designated parties
• Compile team feedback and share with Director of Field Education and Pro Artistry
• Book in-store artist travel for regional and national training tours
• Support the team in sourcing training facilities for regional and national training tours
• Support Director in post-training recap deck

• Own SharePoint organization & version management. Ensure all materials are up to date and in the proper folders.
• Partner to help format, proofread, and edit PPT presentations and other training materials.
• Manages education & pro strategy workbook covering all training activity in the region including: onboarding, core NPD trainings, artistry workshops and event dates.
• Ensu…