Program Manager, Pharmacy Strategy & Execution

Why FMH
Every day, someone receives a life-changing diagnosis. Getting the right medication should be straightforward - but too often it isn’t.

Specialty medications move through a complex network of providers, health plans, pharmacies, and manufacturers. Administrative delays, disconnected systems, and limited visibility can slow treatment when time matters most.

Free Market Health exists to make that process work better.

Our technology connects stakeholders across the specialty pharmacy ecosystem, helping prescriptions reach the right pharmacy while improving visibility, reducing friction, and keeping treatment moving forward for the patients who depend on them. We focus on the most important stakeholder of all:
the patient.

Y our impact

Free Market Health is seeking a Program Manager, Pharmacy Strategy & Execution to help bring pharmacy programs from strategy into successful execution. This role partners closely with the Pharmacy Strategy team during late-stage program development, then leads the structured handoff into implementation, launch, and ongoing oversight. The ideal candidate is an organized, collaborative program leader who can translate complex, evolving initiatives into clear plans, accountable work streams, and measurable outcomes.

What You'll Do

• Partner with Pharmacy Strategy to understand program design, intended outcomes, operating requirements, success measures, stakeholders, risks, and dependencies.
• Lead structured handoffs from strategy into execution, ensuring scope, ownership, milestones, decisions, and deliverables are clearly defined before implementation begins.
• Own program management after handoff, including integrated planning, workstream coordination, implementation readiness, launch management, and post-launch oversight.
• Coordinate cross-functional work across teams such as Pharmacy Enablement, Network, Product, Technology, Analytics, Legal, Client Services, Finance, Marketing, and other business partners.
• Establish governance practices such as decision logs, dependency tracking, RAID management, escalation pathways, meeting cadences, and executive-level status reporting.
• Create visibility into program health through clear dashboards, concise updates, performance reporting, and proactive communication of risks, trends, and decisions needed.
• Identify delivery risks, resource constraints, unresolved dependencies, performance concerns, and ownership gaps; facilitate resolution and elevate with recommended options when needed.
• Build launch-readiness and operational-readiness plans to confirm workflows, reporting, stakeholder communications, onboarding needs, and ownership models are in place before go-live.
• Partner with Analytics and business owners to operationalize program KPIs, monitoring cadences, reporting requirements, and thresholds for identifying issues or improvement opportunities.
• Develop reusable tools, templates, playbooks, oversight frameworks, and documentation standards that improve consistency and scalability across pharmacy programs.

What We’re Looking For

• Bachelor’s degree in business, healthcare administration, pharmacy, public health, or a related field.
• At least 5 years of program or project management experience in a complex, cross-functional environment.
• Experience supporting healthcare, pharmacy, PBM, payer, health technology, or another regulated and operationally complex environment is strongly preferred.
• Strong ability to translate ambiguous or evolving strategy into practical execution plans while staying focused on business outcomes.
• Demonstrated experience with integrated planning, milestone management, dependency management, risk and issue management, change management, governance, and stakeholder communication.
• Ability to design clear reporting…