Sr. Director, Product Management & Innovation

Location: Northern

## Sr. Director, Product Management & Innovation Apply:
US-Remote:
Full time:
Posted Yesterday:
REQ-One Source Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence.

Payroll, benefits, and finance solutions — all in one place. # Position Summary The Senior Director, Product Management & Innovation owns the vision, strategy, roadmap, commercialization, and partner ecosystem for OSV's employee benefits and financial wellness portfolio. Operating within OSV's Product Operating Model, this leader grounds decisions in customer insight, market evidence, strategic alignment, and measurable outcomes rather than feature throughput.

The role partners closely with Sales, Marketing, Customer Success, Operations, Implementation, Engineering, Finance, Legal, Compliance, and Executive Leadership to create valuable, scalable offerings and bring them successfully to market.# # Organization and Scope
* Initially leads one direct report, with the intention of hiring one additional team member as portfolio needs and growth warrant.
* Owns portfolio-level product strategy, investment recommendations, roadmap priorities, partner decisions, commercialization, and performance management.
* Leads through influence across the company and establishes clear decision rights with cross-functional stakeholders.# # Portfolio Ownership
** PORTFOLIO AREA
**** CURRENT AND FUTURE SCOPE
**** Financial wellness
** Earned Wage Access;
Workday Loans; future employee financial wellness offerings
** Health and voluntary benefits
** Customer Directed Health;
Pet Insurance; employee-paid benefits; future voluntary benefit offerings
** Payments and access
** Digital Card and Wallet solutions; related payment and access experiences
** Partner ecosystem
** Benefits, financial services, lending, payments, wallet, and emerging employee wellness partners#

Key Responsibilities ## Product Strategy and Vision
* Define and continuously evolve the portfolio vision and strategy, including target customers, priority needs, differentiated value propositions, strategic choices, and measures of success.
* Translate company strategy into product outcomes, portfolio priorities, investment recommendations, and a coherent multi-year direction.
* Assess market trends, competitive dynamics, economics, regulatory considerations, and adjacent opportunities to inform strategic choices.
* Create clear product narratives that align executives and cross-functional teams around where OSV will play and how the portfolio will win.## Customer Discovery and Market Insight
* Establish continuous discovery practices that maintain direct, regular contact with employers, employees, buyers, users, and internal customer-facing teams.
* Frame customer problems and opportunities before prescribing solutions; validate assumptions through interviews, data, research, prototypes, and market tests.
* Connect discovery insights to strategy, roadmap choices, partner decisions, and product improvements.
* Build shared visibility into customer evidence so prioritization is grounded in learning rather than stakeholder volume.## Partner Strategy and Decisions
* Define the partner ecosystem strategy and determine where OSV should build, buy, integrate, or partner.
* Lead partner evaluation and selection using clear criteria for customer value, strategic fit, economics, capabilities, scalability, experience, risk, and operational readiness.
* Partner with Legal, Compliance, Finance, Technology, Security, and Operations on due diligence, contracting, integration, and launch decisions.
* Establish partner scorecards, operating rhythms, and stakeholder reviews to manage performance, resolve issues, and guide renewal, expansion, or replacement decisions.## Roadmap and Portfolio Management
* Own an outcome-based roadmap that communicates priority problems, intended outcomes, strategic bets, dependencies, and learning milestones.
* Prioritize across the portfolio by balancing customer value, business impact, confidence, effort, risk, and organizational capacity.
* Lead quarterly and annual planning for the portfolio and provide transparent rationale for tradeoffs and…