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Strategic Service Account Manager: SLA & Customer Success

Job in Northern, Floyd County, Kentucky, USA
Listing for: Hyosung TNS Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Location: Northern

Nautilus Hyosung America, Inc. is seeking a Service Account Manager to manage relationships with assigned NHA Customer(s) and VARs.

You will monitor service delivery against contractual SLAs, escalate issues, and coordinate pre-sales through billing processes to ensure quality outcomes. Responsibilities include maintaining positive customer relationships, delivering performance reports, and communicating issues to prevent executive escalations, while supporting continuous improvement across the

We have an opening for a Strategic Service Account Manager: SLA & Customer Success in Northern, KY, United States within Sales.

This opportunity is part of our work in Sales.

The advertised compensation is 90 - 110.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Service Account Manager: SLA & Customer Success role in the description above.

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