Bilingual Walkthrough Agent

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Part Time

8 days ago Requisition

Homestead, FL

Remote with Local Travel $30 per Hour | Flexible, Work-As-Needed Schedule

Help New Homeowners Start Their Journey with Confidence

Are you experienced in residential construction, and passionate about delivering outstanding customer experiences? Are you looking for flexible, meaningful work that allows you to stay active and engaged in the homebuilding industry?

We are seeking a Home Walkthrough Agent to serve as a trusted guide for home buyers during one of life's most exciting milestones: moving into a new home.

This role is ideal for experienced residential construction professionals, home inspectors, warranty representatives, tradespeople, retired or semi-retired builders, firefighters, or anyone who enjoys working with people while leveraging their construction expertise.

As a New Home Walkthrough Agent, you will meet with home buyers on-site, conduct new home orientations, document warranty and construction-related items, and help create a positive and memorable homeowner experience.

You will serve as an extension of our builder partners, ensuring homeowners receive professional guidance, clear communication, and exceptional service throughout the walkthrough process.

• Conduct new home orientations and walkthroughs with home buyers.
• Explain home features, systems, maintenance expectations, and warranty processes.
• Answer homeowner questions professionally and confidently.
• Deliver an exceptional customer experience while building trust and rapport.

• Accurately document homeowner concerns, completed items, and construction observations.
• Utilize company-provided technology and software to capture walkthrough details.
• Complete reports and notes in a timely and professional manner.

• Maintain consistent communication with the Director of Field Operations & Strategic Accounts.
• Provide updates regarding appointments, homeowner feedback, and field activity.
• Collaborate with builders and internal teams to ensure issues are documented appropriately.

• Fully remote position with field-based responsibilities.
• Candidates must reside in or near Homestead or surrounding South Florida communities.
• Regular local travel to residential communities throughout the market is required.
• Reliable transportation and the ability to travel between builder communities are essential.
• Work is assigned based on business needs and homeowner schedules.

We're seeking professionals who combine construction knowledge with exceptional interpersonal skills.

Ideal backgrounds include:

• Residential construction
• Homebuilding
• Home inspections
• Warranty services
• Remodeling and renovations
• Skilled trades
• Fire service professionals with construction experience
• Retired or semi-retired construction professionals

Candidates should be available to support walkthroughs on an as-needed basis, typically 2 to 3 weekdays per week (Monday through Friday).

• High School Diploma or GED.
• Valid driver's license and acceptable driving record.
• Strong customer service and communication skills.
• Comfortable working independently in the field.
• Basic proficiency with iPad technology and mobile applications.

• Residential construction, homebuilding, inspection, warranty, or related industry experience.
• Experience conducting walkthroughs or explaining construction-related items to customers.
• Working knowledge of Microsoft Office and mobile documentation tools.
• Strong organizational…