More jobs:
Veteran DBQ Support & Client Navigator
Job in
Monticello, Wayne County, Kentucky, 42648, USA
Listed on 2026-06-05
Listing for:
Provalus
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Location: Monticello
Provalus in Monticello, KY is seeking dedicated Client Experience Navigators to assist veterans with the Disability Benefits Questionnaire (DBQ) process. The role involves guiding veterans through medical evidence collection and coordinating medical evaluations for VA disability claims. Ideal candidates should be organized, communicative, and experienced in customer service. Key responsibilities include serving as the primary contact for veterans, managing communications, and maintaining accurate records.
A fast-paced, structured work environment is expected.
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