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Bilingual Authentication Analyst – Cert Vetting & Support

Job in Melbourne, Campbell County, Kentucky, 41059, USA
Listing for: DigiCert
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Melbourne

Digi Cert is looking for a Customer Authentication Specialist in Melbourne, Kentucky. This role is responsible for verifying customer applications for SSL and Code Signing certificates, ensuring thorough due diligence, and providing exceptional customer service.

The ideal candidate should be fluent in English and Chinese, possess strong communication skills, and have a background in customer service or compliance. The role supports 24x7 operations and offers a hybrid work environment with a variety of benefits.

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