Problem-Solving Customer Experience Specialist
Job in
Edmonton, Metcalfe County, Kentucky, 42129, USA
Listed on 2026-07-30
Listing for:
Goodmorning com
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Good Morning is seeking a Customer Service Associate to be the frontline for solving customer problems across phone, email, and live chat. You will own issues from initial contact to confirmed resolution, explain fixes in plain terms, and ensure follow-up confirms success.
You will handle returns, refunds, exchanges, and warranty claims while escalating when needed, staying organized across many conversations, and meeting KPI targets for your level.
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