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Emergency Dispatch & Care Coordinator (Voice Ops
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-13
Listing for:
Inova Health System
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief
Job Description & How to Apply Below
Location: Northern
Inova Voice Operations is seeking a dedicated Customer Care Coordinator 2 to join our team in Falls Church, VA. This full-time day-shift role includes handling emergency calls, dispatching units to patients, and coordinating with clinical and security teams to ensure rapid response.
The position supports scheduling activities, insurance verification, and customer outreach, with a focus on clear communication and patient safety. Preference for prior healthcare call center and dispatch experience.
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