Member Engagement Representative

Benefits:

• Free gym membership
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Wellness resources

Snap Fitness 24/7 Iowa Colony is seeking friendly, reliable Member Engagement Representatives to be the first face our members see. This is a great part‑time opportunity to join a brand‑new, locally and veteran‑owned club and be part of a founding team. This role reports directly to the Club Manager.

• Member Check‑In - Greet members warmly and check them in using our club management system.
• Tours & Sign‑Ups - Welcome prospective members, give club tours, and support the sign‑up process.
• Member Service - Answer questions and handle basic member inquiries in a friendly, professional manner.
• Facility Upkeep - Keep the entire club, including the front desk, lobby, floor, bathrooms, offices, studio, recovery rooms, and entryways, clean, organized, and welcoming.
• Content Support - Occasionally help capture photos or short videos of the club and members (with consent) to support the club's social media presence.
• Administrative Support - Assist with light administrative tasks as needed.
• Local Community Outreach & Sponsor Events: Support setup, and customer engagement at local and Snap Fitness sponsored events.

• This is a 24/7 club. Shifts may include early mornings, evenings, and/or weekends.
• Our club operates cashless, all transactions are handled electronically.

• A positive, welcoming attitude.
• Minimum 18 years of age.
• High school diploma or equivalent.
• Reliable and punctual.
• Comfortable using customer relationship management software and point-of-sale systems.
• Strong communication skills.

• Previous fitness industry experience is a plus, but not required, just a genuine interest in people.
• Previous customer service experience.
• Comfortable helping create or appear in social media content is a plus.

Pay: $13.00–$16.00 per hour.

Benefits: Free gym membership, flexible scheduling, annual sales goals based bonuses.

Growth Path: At Snap Fitness 24/7 Iowa Colony, we like to promote from within. This is a ground‑floor opportunity with a brand‑new, locally and veteran‑owned club, with real potential for growth as we expand.