Customer Accounts Manager
Listed on 2026-08-15
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, Account Manager -
Sales
Customer Success Management, Client Relationship Management, Account Manager
C0811 - Monaca, 1461 Old Brodhead Rd, Monaca , Pennsylvania, United States of America
Job DescriptionPosted Tuesday, August 11, 2026 at 4:00 AM | Expires Saturday, September 12, 2026 at 3:59 AM
We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.
CustomerAccounts Manager
The salary range for this role is $15.00 to $16.50 per hour/annually.
* This position is also eligible for incentive pay based on performance.
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skillsfor Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
TheWork
- Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
- Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
- Second up to the General Manager
- Build authentic customer relationships to support customers in their ownership goals and drive sales
- Manage
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