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Truck Service Advisor: Customer Care & Diagnostics
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-17
Listing for:
Velocity Truck Group
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Velocity Vehicle Group is seeking a Service Advisor to greet customers in the maintenance area, listen to their vehicle concerns, and conduct thorough inspections. The role includes proactively checking recalls and maintaining customer rapport with clear estimates and updates.
Responsibilities also include submitting warranty documentation, managing repair orders, verifying coverage, collecting payments, and ensuring timely completion with strong communication and service orientation.
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