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Banking Operations CSR: Service, Resolve & Upsell

Job in Northern, Floyd County, Kentucky, USA
Listing for: Northern Trust Corp
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Bilingual, Customer Service Rep, Banking & Finance
Salary/Wage Range or Industry Benchmark: 41000 - 62000 USD Yearly USD 41000.00 62000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Northern Trust Corp in Tempe, AZ is seeking a Rep, CS Banking Ops to handle high volumes of inbound and outbound calls, providing quality service and accurate information to clients and partners.

You will follow scripts, log inquiries in CRM, and seek opportunities to upsell while maintaining system access and knowledge on assigned programs. A college degree or equivalent experience in a call center or banking environment is preferred.

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