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Social Escalations Specialist — Finance CX (In-Office
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-20
Listing for:
Robinhood
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
Location: Northern
Robinhood’s Customer Experience team is expanding with new executive office and social representatives. As a Customer Experience Escalations Specialist, you will investigate and resolve sensitive customer cases across public platforms, collaborating with cross-functional partners to ensure timely resolution while protecting the Robinhood brand.
Based in our Denver, CO or Westlake, TX office, this role requires 100% in-office attendance and offers a schedule of five 8-hour shifts or four 10-hour
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