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Call Center Supervisor – Lead & Develop Customer Service Team
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-21
Listing for:
Baltimore City
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Baltimore City is seeking a Call Center Supervisor to oversee customer service representatives and clerical staff. The role includes evaluating performance, disciplining staff, and making hiring and promotion recommendations.
Incumbents work a rotating shift, including weekends and holidays, in an office setting with minimal physical exertion. Qualified candidates will have at least three years in a call center environment, plus one year of lead experience, and strong data entry and
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