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Client Care Coordinator in Home Care

Job in Northern, Floyd County, Kentucky, USA
Listing for: SYNERGY HomeCare Franchising, LLC
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 20 - 23 USD Hourly USD 20.00 23.00 HOUR
Job Description & How to Apply Below
Location: Northern

Client Care Coordinator in Home Care Job Summary

We are seeking a compassionate and care-minded Client Care Coordinator to join our team at SYNERGY Home Care of East Columbus. As a Client Care Coordinator, you will be responsible for providing exceptional customer service to our clients and families, while also ensuring that our high standards of care are met. If you have a big heart, a warm smile, and a passion for serving others, we want to hear from you!

About

the Role

As a Client Care Coordinator, you will be the first point of contact for our clients and families, handling incoming inquiry calls, conducting home assessments, and providing exemplary customer service. You will also communicate regularly with clients and their families to ensure that their needs are met and exceeded.

Responsibilities
  • Handle incoming client inquiry calls
  • Complete home assessments for new clients
  • Provide exemplary customer service
  • Communicate regularly with clients and their families
Requirements
  • Experience:

    One year supervisory or management experience in a home care setting preferred
  • Education:

    High school diploma
  • STNA required or HHA 2 years' experience
  • Skills:

    Developing personal relationships, time management skills, exemplary communication skills
  • Characteristics:
    Self-motivated, willing to learn, and comfortable working in an autonomous environment
Benefits
  • Competitive pay ranging between $20 - $23 per hour
  • Paid earned vacation and travel allowances
  • Liability Insurance, Workers’ Compensation coverage, and unemployment insurance
  • PTO
  • 401(K)
Why Choose SYNERGY Home Care?

At SYNERGY Home Care, we believe that our purpose is to provide the best care possible, while also helping people feel, see, and experience more in their lives. We are a patient-focused organization that is dedicated to providing compassionate care to our clients. Our mission is to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes.

Job Type: _AND_FULL_TIME

Location: Pickerington, Ohio

Salary: $20 - $23 HOURLY

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