Airport - Landside Attendant

Be a part of a dynamic team whose common goal is to make a difference in our community. It is amazing to know that by being a part of the City of Idaho Falls team, you would be doing important work for our community that affects people's lives. Every day brings new challenges and rewards!

Performs a variety of general duties related to the Airport parking lots including operations, maintenance, and customer service.

Works under general supervision of the Airport Assistant Director of Finance & Administration with direct supervision from the Landside Supervisor.

None.

We have one opening available for a morning shift from 0430 to 0930.

• Performs duties with professionalism, kindness, and politeness when interacting with co-workers, contractors, airport tenants, and Airport customers.
• Provides exemplary customer service, including assisting customers with jump-starting dead batteries and inflating flat tires.
• Assists customers entering and exiting parking lots, answers questions, and schedules appointments with appropriate Airport staff.
• Works collaboratively with Landside Maintenance and Operations Specialists to best serve customers.
• Shuttles Airport customers to and from parking lots and the terminal building in a safe, courteous, and timely manner.
• Operates computer, printer, credit card reader, two-way radio, and other standard office equipment.
• Processes payments, issues receipts, and resolves customer issues promptly and accurately.
• Ensures sufficient ticket stock and replaces it as necessary.
• Assists staff in performs inventory counts and prepares related reports.
• Performs checklist tasks for each shift.
• Routinely inspects parking equipment for functionality, connectivity, cleanliness, and signs of tampering.
• Reports malfunctioning or damaged equipment to supervisor and completes incident reports as needed.
• Performs minor repairs on parking equipment.
• Ensures all equipment, networking boxes, and cameras are adequately protected from the elements and kept free from snow, ice, and debris.
• Opens and closes parking lot entrances for capacity management, construction, or equipment issues.
• Patrols parking lots to monitor security issues, trash and debris, flat tires, damaged or vandalized vehicles, and other irregularities.
• Alerts supervisor of safety hazards, security issues, or unusual activities.
• Reports any tampering or vandalism and completes incident documentation as required.
• Supports police, fire, EMS, and other emergency responders with access to parking areas during emergencies and participates in the Incident Command System (ICS) as needed.
• Performs light custodial duties to maintain clean and tidy parking booths.
• Cleans debris and trash from parking lots.
• Performs snow removal around parking booths and pedestrian walkways.
• Performs other duties as required.

Works inside and outside, with periodic exposure…