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Customer Care & Billing Specialist—Water Utility

Job in Northern, Floyd County, Kentucky, USA
Listing for: Mustang SUD
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 44000 - 49000 USD Yearly USD 44000.00 49000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Mustang Special Utility District (Mustang SUD) is seeking a Customer Relations Specialist I to deliver exceptional service to water utility customers. You will handle inquiries, billing, payments, and service requests, using utility billing software and adhering to company policies.

The role supports customer satisfaction and administrative functions of the district. The CRS interacts with customers in person, via email, and over the phone, ensuring accurate data entry, service order management,

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