Client Care Coordinator

• Schedule:Sunday
  - Thursday or Tuesday
  - Saturday, 8 am - 5 pm
• On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (15 Days) and encouragement to USE IT!
• 6 holidays
• Grow & Shine:
  Work alongside healthcare professionals who mentor and support your career growth.
• Open Doors, Open Minds:
  Transparent leadership that listens and values your voice.
• Work-Life Bliss:
  Team outings, company events, and a commitment to putting you first.
• An Office That Feels Like Home:
  Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).

Care Partners At Home  is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients,CalAIMCommunity Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.

The Client Care Coordinator playsa central rolein ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.

• Fluent Spanish Speaker highly preferred
• High school diploma or equivalent
• 1–2years experience in home care, healthcare coordination, or client services
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with
  
  Alaya
  
  Care,CalAIM, or Regional Center programs preferred

• Serve as a primary point of contact forschedulingclients and families
• Support client care continuity following start of care
• Ensureaccuratecollection and entry of client information inAlaya Care
• Coordinate caregiver placement, scheduling, and coverage needs
• Monitor ongoing client satisfaction and address service issues
• Maintainaccuratedocumentation, authorizations, and compliance requirements
• Collaborate with Intake, Scheduling, Billing, and Operations teams

All your information will be kept confidential according to EEO guidelines.