Account Assistant

Account Assistant (Part-Time, Mid-Day Hours) Tokio Marine HCC company | Columbia, MO | Onsite

Looking for steady part-time work that fits around the rest of your life?  is hiring Account Assistants to work with our existing clients on their annual bond renewals. Your schedule is set, consistent, and always falls Monday through Friday between 9 AM and 5 PM. No nights, no weekends, and no cold calling.

• Call existing clients ahead of their bond renewal date to let them know what is coming up.
• Walk clients through payment and financing options.
• Collect payment over the phone.
• Document each conversation while answering billing questions and communicate status within our process.
• Work from a prepared list of current clients.

• Reliability. We obsess over service, so our team counts on our calls to clients.
• Consistency. We are looking for someone that can work a minimum of 15 hours up to 20 hours per week.
• Willingness to learn.

No insurance or surety experience is required! Paid training is provided. High school diploma or equivalent is required. Strong written and verbal communication skills. 2 years of customer service, sales, or office experience is preferred.

$20/hour Monday – Friday, shifts scheduled between 9 AM to 5 PM. 15-20 hours/week (No Wednesdays, No weekends). Onsite at our downtown Columbia MO office. A set schedule that stays the same week to week.

Please Note This position is a cash-sensitive position which means we take customer payment over the phone. It requires a criminal background check and a credit check before your start date, and a credit check annually thereafter. All checks are completed in accordance with the Fair Credit Reporting Act and other applicable laws.

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing.

If this is you, then we want you on our team.