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Enterprise Customer Success Lead — Adoption & Growth
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Listing for:
Zs Associates
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Business
Customer Success Management
Job Description & How to Apply Below
ZS is seeking a Customer Success Lead to join our enterprise SaaS team. You’ll own the post-sale journey for a portfolio of large accounts, driving platform adoption and business outcomes while partnering with Product and GTM teams to shape roadmaps.
Ideal candidates have 5+ years in customer success or related roles and strong executive-level relationship skills. You’ll collaborate with Sales, Marketing, and Support to renew and expand accounts, identify adoption gaps, and lead business reviews
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