Service Center Lead: Operations & Customer Experience
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Listing for:
Hackbarth Delivery Service Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Hackbarth Delivery Service is seeking a Service Center Manager to lead service center operations, drive performance, and deliver outstanding customer experiences. The role requires directing a team, coordinating between customers, operations, and leadership, and upholding high service standards.
The ideal candidate has a background in transportation or logistics, strong leadership, and hands-on experience with call centers, CRM systems, and dispatch software such as Xcelerator.
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