Bilingual Service Center Agent ; English/Spanish
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Listing for:
TexasBank
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Location: Northern
Texas Bank Fort Worth is seeking a bilingual Service Center Agent Tier I to handle inbound calls, chats, and messages, assist with online banking and bill pay, and support new account openings. The role requires strong customer service skills, proficiency in English and Spanish, and familiarity with banking platforms.
Primarily on-site in Fort Worth, TX, the candidate will ensure secure customer verification, provide guidance on digital banking tools, and collaborate with internal teams to resolve
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