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Onboarding & Implementation Lead — SaaS
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Listing for:
Material Bank
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Location: Northern
Firm Pilot is a growth platform for law firms, delivering AI-driven insights and data-backed performance to onboarding and deploy client success. This role leads client onboarding from post-sale handoff through full deployment, coordinating resources and guiding setup for long-term value.
The position emphasizes ownership, a service mindset, and ongoing support after onboarding, including minor adjustments and troubleshooting to ensure continued client success.
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