Customer Success & Export Compliance Lead
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Listing for:
Barnes Aerospace
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Barnes Aerospace is seeking a customer service leader to serve as the main contact for post-deal communications and escalations. You will oversee backlog review, order entry, customer scorecards, and post-sales follow-up, ensuring timely, professional updates and rapid issue resolution at the site level.
You will lead a high-performing team, monitor customer satisfaction, and ensure compliance with export controls and contracts.
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