Loyalty & Retention Champion
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Listing for:
ON.com LLC
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
On is seeking a Customer Loyalty Specialist in Portland, OR to drive retention and loyalty. You will guide high-impact customer concerns and collaborate with stores and teams to deliver tailored solutions that delight customers.
The role emphasizes proactive outreach, data-driven insights, and process improvements to boost satisfaction. With 2+ years in customer service, you’ll excel in communication, de-escalation, and teamwork, while leveraging CRM tools to support retention initiatives and
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