Position | MIAMI OFFICE Client Service Representative
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-03
Listing for:
EAM Worldwide
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
Location: Northern
Description
Successful Client Services Specialist directly assists clients by providing support via email and phone in a professional manner. This role is critical in managing client relations. Must possess excellent communication and listening skills, attention to detail and accuracy are a must.
Key responsibilities- Handle customer inquiries, concerns and complaints professionally
- Process data entry and quotes
- Act as liaison between clients and internal departments
- Provide updates on repair status turnaround times
Five or more years’ customer service experience, preferably in Aerospace, Aviation or MRO Industry
- Multi-task oriented with attention to detail
- Customer focused mindset – Problem solving abilities
Familiar with AS9100 and ISO Quality programs would be an asset
- Proficiency with Microsoft Outlook, Word, Excel, Internet navigating
- Familiarity with Component Control/ Quantum operating system
We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent client services, we would love to hear from you.
Job Type: Full-time & Part-time
Expected hours: 40 per week
Benefits- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
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