Customer Experience Team Leader
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-07
Listing for:
Brown & Brown, Inc.
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Location: Northern
Brown & Brown, Inc. in Minnesota seeks a Customer Experience Team Leader to guide a service team, uphold Employee Benefits service standards, and drive customer engagement and retention.
You will coach, onboard, and develop staff, partner with leadership to improve delivery, and lead initiatives for growth and renewal planning while traveling 10–15% as needed. A Bachelor’s degree (or equivalent) is preferred, with licenses or designations advantageous.
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