Customer Service Support Onsite

Pay Rate $15/hr

At Inte Logix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at Inte Logix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us.

Together, we can make a difference.

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service?

Do you have extraordinary communication skills?

• Paid Training
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Employee Discounts
• Full-time, non-seasonal
• Career Advancement

• Handle inbound calls for insurance products, including AD&D, general questions, and claims support
• Explain coverage and benefits in a clear, simple way—especially to customers unfamiliar with their plan
• Address cancellation requests and help customers understand the value of keeping coverage
• Assist customers or beneficiaries with claims, including sensitive situations involving death or injury
• Balance retention efforts with empathy—knowing when to educate, save, or support
• Stay calm and professional during difficult or emotional conversations
• Document call outcomes accurately
• Meet performance goals for quality, compliance, and retention

• 18 years of age or older with a High School Diploma or GED
• Typing proficiency of 30 WPM with accuracy
• Strong communication and listening skills
• Comfortable handling objections and influencing decisions
• Able to explain complex topics in a simple way
• Patient and respectful, especially with older customers
• Emotionally aware, can handle both sales and sensitive conversations
• Stays calm under pressure and handles tough calls well
• Goal-oriented with a focus on results
• Basic computer skills and ability to multitask
• Reliable attendance

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 19 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future.

We are reimagining how people and organizations thrive.