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Compassionate Medical Transport Call Intake Specialist
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-09
Listing for:
Medical Courier Cash
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Keystone Quality Transport is seeking a Call Intake Specialist to handle professional and courteous phone interactions, determine the appropriate level of care, resolve inquiries, confirm pick-ups, and ensure customers feel valued.
Responsibilities include answering calls, researching solutions, escalating issues, and coordinating schedules. Strong communication, basic computer skills, and a customer-focused mindset are essential.
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