Winterlights Production Crew, Visitor Services
Listed on 2026-09-19
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Event Management & Planning, Event Staff/ Venue Crew
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts.
Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations toenjoy in perpetuity, and have helped protect more than
50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.
We encourage you to learn more about The Trustees on our website,www.thetrustees.org.
Salary/Hourly Rate: $16 -$18
Hours per week:
Variable, up to 40
Job Classification:
Seasonal, Non-Exempt, Limited Term
Job Type:Onsite
Duration:
December – January
Location:
Bradley Estate, Canton, MA
Your Impact:
Love the holidays? Obsessed withtwinklelights, hot cocoa, and spreading joy? Join our Winterlights
Production Crew, Visitor Services at the Eleanor Cabot Bradley Estate and help us light up the season for more than 20,000 guests! Thisisn’tyour average winter job
-you’llbe working in one of the most magical places in Massachusetts, surrounded by lights, music, and community.
It’s a chance to be part of something festive, fun, and totally unique.
We’relooking for upbeat, helpful, team players to keep the magic going behind the scenes — especially at our gift shop, food & beverage stations, and front gates. Ifyou’regreat with people, comfortable using a register, and can multitask with a smile, we want you on our crew!
The Role:Hours during Run of Show, November 27-January2; are Wednesday-Sunday,3PM – 9PM (closed December 24-25, open December
21-22 and
28-29, January
1)
- Be the face of Winterlights! Greet guests, check tickets, and keep the entry process smooth and welcoming.
- Prepare and ring up cocoa, treats, and glowing goodies in the gift shop and concessions area — and help restock when we sell out!
- Support the event setup:helphanglights, prep supplies, and keep the property tidy and safe before guests arrive.
- Keep everything running smoothly: pitch in with way finding, cleanliness, and ensuring a great guest experience from start to finish.
- Troubleshoot minor issues and communicate with the team to keep things on track.
- Take part in post-event takedown and storage (opportunities available through mid-January).
What You Bring:
- A warm, welcoming attitude and a love for working with people
- Customer service or food/beverage experience (think: barista, retail, concessions, etc.)
- Point of sale skills (we use systems like Toast – orwe’lltrain you!)
- Comfort being on your feet for long shifts and working outdoors in chilly temps
- Willingness tolift upto 30lbsand help with light setup/cleanup tasks
- A flexible, can-do spirit —Winterlights is a team effort!
- Availability evenings and weekends during Run of Show is required
Whetherit’shanding a kid their first s’more or helping a couple find the perfect ornament,you’llhelp create unforgettable moments all season long.
Questions?Reach out to our People Team by emailing people.
Your Benefits:- Sick Time: 40 hours of paid sick time upfront.
- Reciprocity:
Enjoy access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions for Trustees Staff, Volunteers and Interns.
- Discounts:
Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
The…
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