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SE - TRiO Student Support Services - Peer Mentor/Front Desk
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-20
Listing for:
Daytona State College
Apprenticeship/Internship
position Listed on 2026-09-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Seasonal / Summer
Job Description & How to Apply Below
- Must be enrolled in at least 6 credits.
- Must currently be meeting Satisfactory Academic Progress (SAP), or a minimum cumulative 2.0 GPA.
- Transient and Dual Enrollment students are in eligible for student employment.
- Please Note: Applicants required to submit their resume and current course schedule in order for their application to be considered complete
- Federal Work Study (FWS)
- Up to 20 hours.
- Monday through Friday. (Flexible)
- Availability between 8:00 a.m.
- 5:00 p.m. (Flexible)
- Email:
Student Employment - Phone:
- Work with Coordinators to help participants understand program expectations
- Promote academic achievement and inform participants of college wide resources
- Responsible for connecting with participant mentees face-to-face at departmental events and monthly meetings
- Assist with recruitment efforts and distribute personalized invites to all SSS sponsored events
- Manage TRiO front desk and route students, staff, and community inquiries to appropriate TRiO or college wide staff, as well as assisting with scheduling of appointments
- Monitor daily tutoring activities and maintain record of attendance, cancellations, and no shows
- Assist with set-up and break-down of TRiO events, including monthly meetings
- Demonstrate awareness of and adherence to college policies and guidelines
- Perform other duties relevant to the job as needed and assigned
- Strong customer service skills and excellent telephone etiquette
- Strong computer skills such as email, Word, Excel, etc. and able to self-motivate
- Must demonstrate maturity, dependability, and possess excellent communication skills
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