Member Services Representative

Location: Northern

## Member Services Representative Apply:
Pittsburgh, PA:
Full time:
Posted Today:
26-1630
*
* Job Summary:

**** Responsibilities:
** We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:
* Assist and respond to customer issues and inquiries
* Create awareness of the Center through community outreach and connectivity
* Grow profit centers through promotion of club services to new and prospective members
* Deliver an exceptional customer service experience for club members
* Sustain and support membership retention through member engagement
* Provide personalized site tours for potential members
* Perform other tasks as assigned
*
* Qualifications:

*** At least one year of experience in a customer service based role
* A dynamic personality: enthusiastic, energetic, friendly & personable
* The ability to multi-task; goal-oriented and self-directed
* The ability to connect with, inspire and motivate others with strong listening and interpersonal skills
* Excellent verbal and written communication skills
* Professionalism: polished appearance and phone manner
* Flexibility: able to work evenings, weekends and holidays.

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